Order Status

Most cledepeaubeaute.ca orders take 1-2 business days for processing. Orders placed on Saturday or Sunday will be processed on the following Monday.

For ease and simplicity, we have created a page for our clients to track the status of their orders. See your order details by visiting our Check Your Order page here.

Please note that Canada Post may not have tracking information available for up to 12 business hours after the order has shipped.

Canceling or Modifying an Order

If you want to cancel your recently placed order, please visit the “Order History” tab within My Account. If you don’t have an account, kindly use our Order Tracker to search and locate your order. Please note that the order cancellation option will only be available for eligible orders shortly after being placed. To modify an order, please contact Customer Service, and we will assist you during our hours of operation. We strive to process orders promptly, so cancellations and modifications are time-sensitive and not guaranteed.